Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 655 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
3. 3.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) a polite greeting (d) text-message spelling
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
6. 6.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) text-message spelling (d) a silly email ID
8. 8.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
9. 9.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
13. 13.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
14. 14.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) one huge paragraph (d) a sensible email ID
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
17. 17.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) no subject line (d) checking spelling
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) a sensible email ID (d) text-message spelling
19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) ALL CAPITAL LETTERS (d) a sensible email ID
20. 20.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) signing with your name (d) naming the attachment
21. 21.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
22. 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
24. 24.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
25. 25.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) naming the attachment (d) forgetting the file
26. 26.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
28. 28.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
29. 29.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
30. 30.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) forgetting the file (d) naming the attachment
31. 31.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) replying within a day (d) text-message spelling
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
34. 34.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
35. 35.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
36. 36.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) a sensible email ID (d) naming the attachment
37. 37.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) naming the attachment (d) ALL CAPITAL LETTERS
40. 40.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) no subject line (d) text-message spelling

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