Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 66 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) checking spelling (d) emojis to a principal
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
6. 6.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
9. 9.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
10. 10.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
12. 12.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) no name at the end (d) a sensible email ID
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
14. 14.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
15. 15.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
16. 16.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) naming the attachment (d) checking spelling
17. 17.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) your password (d) nothing about it
20. 20.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) forgetting the file (d) one huge paragraph
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
24. 24.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
26. 26.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) forgetting the file (d) no subject line
28. 28.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) checking spelling (d) no subject line
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) forgetting the file
30. 30.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) short paragraphs (d) a silly email ID
32. 32.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) no subject line (d) a clear subject line
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) naming the attachment (d) text-message spelling
34. 34.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a polite greeting
37. 37.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
38. 38.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) forgetting the file (d) a silly email ID
40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) naming the attachment (d) emojis to a principal

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