Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 67 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) replying within a day (d) short paragraphs
2. 2.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
3. 3.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
4. 4.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
5. 5.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) forgetting the file (d) a silly email ID
6. 6.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) no name at the end (d) ALL CAPITAL LETTERS
11. 11.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
13. 13.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
14. 14.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
15. 15.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) short paragraphs (d) no name at the end
17. 17.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) forgetting the file
18. 18.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) signing with your name (d) a polite greeting
19. 19.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
20. 20.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
22. 22.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) checking spelling (d) a clear subject line
23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) text-message spelling (d) one huge paragraph
24. 24.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) no subject line (d) forgetting the file
25. 25.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) text-message spelling
26. 26.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
27. 27.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) one huge paragraph
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a silly email ID (d) no name at the end
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
31. 31.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) text-message spelling (d) a clear subject line
32. 32.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
33. 33.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
34. 34.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
36. 36.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
37. 37.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
38. 38.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) no name at the end (d) signing with your name
39. 39.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) no name at the end (d) naming the attachment

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