Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 68 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
4. 4.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
5. 5.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) forgetting the file (d) a polite greeting
6. 6.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
12. 12.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
13. 13.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) a clear subject line (d) replying within a day
14. 14.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
17. 17.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) a silly email ID (d) ALL CAPITAL LETTERS
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a polite greeting
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) replying within a day (d) a silly email ID
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) a silly email ID
22. 22.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
23. 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
24. 24.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) naming the attachment (d) a silly email ID
25. 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
26. 26.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) no subject line (d) emojis to a principal
27. 27.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) no name at the end (c) signing with your name (d) short paragraphs
29. 29.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
30. 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
31. 31.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) one huge paragraph (d) replying within a day
32. 32.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
33. 33.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
34. 34.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
35. 35.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) signing with your name (d) one huge paragraph
36. 36.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) replying within a day (d) forgetting the file
38. 38.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
40. 40.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) a silly email ID (d) no name at the end

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