Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 670 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
2. 2.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) one huge paragraph (d) no subject line
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
5. 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
7. 7.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
8. 8.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) signing with your name (d) a polite greeting
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
14. 14.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
15. 15.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
18. 18.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
19. 19.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) one huge paragraph (d) replying within a day
20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no subject line (d) forgetting the file
21. 21.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) text-message spelling (d) a clear subject line
22. 22.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
23. 23.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) a polite greeting (d) forgetting the file
25. 25.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) short paragraphs (d) forgetting the file
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) forgetting the file (d) a polite greeting
29. 29.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
30. 30.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
31. 31.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
32. 32.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
33. 33.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) signing with your name (d) one huge paragraph
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
35. 35.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
36. 36.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
37. 37.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
38. 38.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
40. 40.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line

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