Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 671 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) short paragraphs (d) checking spelling
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a polite greeting (d) text-message spelling
6. 6.Which of these is a poor email habit? (a) text-message spelling (b) signing with your name (c) a clear subject line (d) checking spelling
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
8. 8.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) forgetting the file (d) emojis to a principal
9. 9.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
10. 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) forgetting the file (d) emojis to a principal
12. 12.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) naming the attachment (d) a polite greeting
13. 13.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
15. 15.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
18. 18.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) signing with your name (d) no subject line
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
21. 21.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a polite greeting (d) text-message spelling
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
25. 25.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
26. 26.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
29. 29.Which of these is a poor email habit? (a) checking spelling (b) one huge paragraph (c) short paragraphs (d) a sensible email ID
30. 30.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
31. 31.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
32. 32.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
33. 33.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
34. 34.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) short paragraphs (d) a clear subject line
35. 35.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
36. 36.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
38. 38.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
39. 39.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
40. 40.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off

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