Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 672 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
2. 2.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
3. 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
4. 4.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
5. 5.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
6. 6.Which of these is a poor email habit? (a) replying within a day (b) emojis to a principal (c) a polite greeting (d) a sensible email ID
7. 7.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) checking spelling (d) text-message spelling
8. 8.Which of these is a good email habit? (a) checking spelling (b) no name at the end (c) a silly email ID (d) text-message spelling
9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) short paragraphs (d) ALL CAPITAL LETTERS
10. 10.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
11. 11.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
12. 12.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) text-message spelling (d) replying within a day
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
15. 15.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) a polite greeting (d) a silly email ID
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
18. 18.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
19. 19.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) replying within a day (d) forgetting the file
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) short paragraphs (d) text-message spelling
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) replying within a day (d) naming the attachment
22. 22.Which of these is a poor email habit? (a) no name at the end (b) checking spelling (c) a polite greeting (d) naming the attachment
23. 23.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) naming the attachment (d) forgetting the file
25. 25.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
27. 27.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
31. 31.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
32. 32.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) checking spelling
33. 33.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
35. 35.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
36. 36.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
37. 37.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
38. 38.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) emojis to a principal (d) no subject line
39. 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing

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