Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 673 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
2. 2.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
3. 3.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) no subject line (d) ALL CAPITAL LETTERS
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
5. 5.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
6. 6.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
8. 8.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
9. 9.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) emojis to a principal (d) forgetting the file
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
12. 12.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
13. 13.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) naming the attachment
14. 14.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
15. 15.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
16. 16.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
17. 17.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
18. 18.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) no name at the end (d) a sensible email ID
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
20. 20.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
22. 22.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) emojis to a principal (d) signing with your name
23. 23.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) checking spelling (d) no name at the end
26. 26.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) naming the attachment (d) no subject line
30. 30.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
31. 31.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
33. 33.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
34. 34.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) no name at the end (d) ALL CAPITAL LETTERS
35. 35.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
36. 36.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
37. 37.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
38. 38.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
40. 40.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) checking spelling (d) a polite greeting

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