Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 674 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) replying within a day (d) text-message spelling
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
4. 4.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
6. 6.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
8. 8.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) a clear subject line (d) a silly email ID
9. 9.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) no subject line (d) short paragraphs
12. 12.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) short paragraphs (d) a polite greeting
13. 13.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) signing with your name (d) a silly email ID
14. 14.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
16. 16.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
17. 17.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
18. 18.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
20. 20.Which of these is a poor email habit? (a) text-message spelling (b) a polite greeting (c) signing with your name (d) a sensible email ID
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) short paragraphs (d) emojis to a principal
22. 22.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a silly email ID (d) a sensible email ID
23. 23.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
24. 24.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
25. 25.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
26. 26.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a clear subject line (d) emojis to a principal
27. 27.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) signing with your name (d) a polite greeting
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a clear subject line (d) a silly email ID
29. 29.Which of these is a poor email habit? (a) short paragraphs (b) no subject line (c) signing with your name (d) replying within a day
30. 30.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) emojis to a principal (d) naming the attachment
32. 32.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) a polite greeting (d) emojis to a principal
34. 34.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
35. 35.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
36. 36.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
37. 37.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
38. 38.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) a sensible email ID

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