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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 679 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  2. 2.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  3. 3.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
  4. 4.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) checking spelling (d) forgetting the file
  6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  7. 7.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
  8. 8.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  9. 9.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no name at the end (d) checking spelling
  11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
  12. 12.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  13. 13.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
  15. 15.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  16. 16.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) a clear subject line
  17. 17.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  18. 18.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) short paragraphs (d) forgetting the file
  19. 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  20. 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  21. 21.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  23. 23.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  24. 24.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) signing with your name (d) emojis to a principal
  25. 25.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  26. 26.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  27. 27.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) text-message spelling (d) short paragraphs
  29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  30. 30.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  31. 31.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  32. 32.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a silly email ID (d) signing with your name
  33. 33.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) a polite greeting (d) naming the attachment
  34. 34.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  35. 35.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) a polite greeting (d) a silly email ID
  36. 36.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) checking spelling (d) a sensible email ID
  37. 37.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) replying within a day (d) a polite greeting
  39. 39.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line

Answer key

  1. the details
  2. a poor email habit
  3. sum up the email
  4. a poor email habit
  5. checking spelling
  6. a polite thank-you line
  7. formally and briefly
  8. a good email habit
  9. the greeting
  10. no name at the end
  11. one based on your name
  12. a poor email habit
  13. the details
  14. after a few working days
  15. the sign-off
  16. a clear subject line
  17. why you are writing
  18. forgetting the file
  19. the subject line
  20. the greeting
  21. the sign-off
  22. the sign-off
  23. the details
  24. emojis to a principal
  25. a good email habit
  26. the subject line
  27. the greeting
  28. short paragraphs
  29. the subject line
  30. the greeting
  31. a poor email habit
  32. a silly email ID
  33. text-message spelling
  34. the subject line
  35. a polite greeting
  36. a silly email ID
  37. the subject line
  38. emojis to a principal
  39. the sign-off
  40. the main message

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