Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 69 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) a clear subject line (d) a sensible email ID
3. 3.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
4. 4.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
5. 5.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) checking spelling (d) emojis to a principal
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
7. 7.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) a sensible email ID (d) a silly email ID
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
9. 9.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
10. 10.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) naming the attachment (d) a silly email ID
12. 12.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
13. 13.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) a polite greeting (d) short paragraphs
14. 14.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
15. 15.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
16. 16.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) forgetting the file (d) a polite greeting
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) short paragraphs (d) one huge paragraph
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
21. 21.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
22. 22.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
23. 23.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) naming the attachment (d) short paragraphs
25. 25.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a sensible email ID (d) text-message spelling
26. 26.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
28. 28.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) forgetting the file (d) a polite greeting
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) a sensible email ID (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
34. 34.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) signing with your name (d) no name at the end
35. 35.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
37. 37.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
40. 40.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line

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