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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 689 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
  2. 2.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) one huge paragraph (d) ALL CAPITAL LETTERS
  3. 3.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) a clear subject line
  4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) naming the attachment (d) checking spelling
  5. 5.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
  6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  8. 8.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
  10. 10.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  11. 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  12. 12.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) text-message spelling (d) signing with your name
  13. 13.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  14. 14.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  15. 15.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
  16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
  17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  18. 18.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  19. 19.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  20. 20.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  21. 21.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) text-message spelling (d) checking spelling
  22. 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  23. 23.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  24. 24.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
  25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) no name at the end
  26. 26.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) short paragraphs (d) no name at the end
  27. 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  28. 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  29. 29.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) a clear subject line
  30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  31. 31.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a clear subject line
  32. 32.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) no subject line (d) replying within a day
  33. 33.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) a silly email ID (d) text-message spelling
  34. 34.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) one huge paragraph
  35. 35.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) no name at the end (d) a polite greeting
  36. 36.Which of these is a poor email habit? (a) forgetting the file (b) signing with your name (c) a polite greeting (d) short paragraphs
  37. 37.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
  38. 38.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) emojis to a principal (d) text-message spelling
  39. 39.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  40. 40.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) replying within a day (d) emojis to a principal

Answer key

  1. formally and briefly
  2. naming the attachment
  3. one huge paragraph
  4. no subject line
  5. sum up the email
  6. the subject line
  7. the main message
  8. the subject line
  9. after a few working days
  10. a poor email habit
  11. the subject line
  12. text-message spelling
  13. the greeting
  14. the sign-off
  15. read it once more
  16. that a file is attached
  17. the sign-off
  18. the subject line
  19. one based on your name
  20. a poor email habit
  21. text-message spelling
  22. a poor email habit
  23. a poor email habit
  24. short paragraphs
  25. no name at the end
  26. short paragraphs
  27. a good email habit
  28. a good email habit
  29. a clear subject line
  30. a polite thank-you line
  31. ALL CAPITAL LETTERS
  32. no subject line
  33. replying within a day
  34. one huge paragraph
  35. no name at the end
  36. forgetting the file
  37. checking spelling
  38. a clear subject line
  39. the sign-off
  40. emojis to a principal

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