Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
- 2.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 3.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) a clear subject line
- 4.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) naming the attachment (d) checking spelling
- 5.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
- 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 8.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
- 10.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 12.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) text-message spelling (d) signing with your name
- 13.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 14.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 15.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
- 16.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
- 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 18.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 19.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
- 20.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 21.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) text-message spelling (d) checking spelling
- 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 23.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 24.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
- 25.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) no name at the end
- 26.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) short paragraphs (d) no name at the end
- 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 28.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 29.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) a clear subject line
- 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 31.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a clear subject line
- 32.Which of these is a poor email habit? (a) a clear subject line (b) checking spelling (c) no subject line (d) replying within a day
- 33.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) a silly email ID (d) text-message spelling
- 34.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) short paragraphs (d) one huge paragraph
- 35.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) no name at the end (d) a polite greeting
- 36.Which of these is a poor email habit? (a) forgetting the file (b) signing with your name (c) a polite greeting (d) short paragraphs
- 37.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
- 38.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) emojis to a principal (d) text-message spelling
- 39.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 40.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) replying within a day (d) emojis to a principal
Answer key
- formally and briefly
- naming the attachment
- one huge paragraph
- no subject line
- sum up the email
- the subject line
- the main message
- the subject line
- after a few working days
- a poor email habit
- the subject line
- text-message spelling
- the greeting
- the sign-off
- read it once more
- that a file is attached
- the sign-off
- the subject line
- one based on your name
- a poor email habit
- text-message spelling
- a poor email habit
- a poor email habit
- short paragraphs
- no name at the end
- short paragraphs
- a good email habit
- a good email habit
- a clear subject line
- a polite thank-you line
- ALL CAPITAL LETTERS
- no subject line
- replying within a day
- one huge paragraph
- no name at the end
- forgetting the file
- checking spelling
- a clear subject line
- the sign-off
- emojis to a principal
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