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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 690 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  2. 2.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  3. 3.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
  4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  5. 5.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) signing with your name (d) replying within a day
  6. 6.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  7. 7.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
  8. 8.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  9. 9.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  10. 10.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) no subject line (d) a polite greeting
  11. 11.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  12. 12.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  13. 13.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
  15. 15.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) no subject line (d) checking spelling
  16. 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  17. 17.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  18. 18.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) no subject line (d) signing with your name
  19. 19.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) no name at the end (d) naming the attachment
  20. 20.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
  21. 21.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) emojis to a principal (d) a polite greeting
  22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) checking spelling (d) signing with your name
  23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) naming the attachment (d) short paragraphs
  25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  26. 26.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  27. 27.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  28. 28.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  29. 29.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
  30. 30.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  31. 31.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) replying within a day (d) text-message spelling
  32. 32.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  33. 33.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  34. 34.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) a clear subject line (d) replying within a day
  36. 36.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  37. 37.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) text-message spelling (d) replying within a day
  38. 38.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  39. 39.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) one huge paragraph
  40. 40.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) checking spelling (d) a clear subject line

Answer key

  1. the subject line
  2. a poor email habit
  3. the greeting
  4. the sign-off
  5. ALL CAPITAL LETTERS
  6. the subject line
  7. sum up the email
  8. a good email habit
  9. the greeting
  10. no subject line
  11. a polite thank-you line
  12. a poor email habit
  13. the subject line
  14. after a few working days
  15. checking spelling
  16. a poor email habit
  17. a polite thank-you line
  18. signing with your name
  19. no name at the end
  20. read it once more
  21. a polite greeting
  22. emojis to a principal
  23. the subject line
  24. one huge paragraph
  25. the sign-off
  26. the sign-off
  27. a poor email habit
  28. the sign-off
  29. one based on your name
  30. why you are writing
  31. text-message spelling
  32. a good email habit
  33. a poor email habit
  34. the subject line
  35. a silly email ID
  36. a good email habit
  37. text-message spelling
  38. a good email habit
  39. signing with your name
  40. ALL CAPITAL LETTERS

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