Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 70 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
2. 2.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
3. 3.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) signing with your name (d) text-message spelling
4. 4.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) naming the attachment (d) a clear subject line
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
6. 6.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a clear subject line
7. 7.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
10. 10.Which of these is a good email habit? (a) short paragraphs (b) text-message spelling (c) no subject line (d) ALL CAPITAL LETTERS
11. 11.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
12. 12.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) naming the attachment (d) ALL CAPITAL LETTERS
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
14. 14.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) emojis to a principal (d) one huge paragraph
15. 15.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
16. 16.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) ALL CAPITAL LETTERS (d) text-message spelling
18. 18.Which of these is a poor email habit? (a) no name at the end (b) naming the attachment (c) a clear subject line (d) checking spelling
19. 19.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
20. 20.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) ALL CAPITAL LETTERS (d) text-message spelling
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
24. 24.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
26. 26.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) a sensible email ID (d) text-message spelling
27. 27.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
28. 28.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) ALL CAPITAL LETTERS (d) one huge paragraph
29. 29.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a sensible email ID (d) no subject line
30. 30.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
31. 31.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
33. 33.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a clear subject line
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
35. 35.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) a sensible email ID (d) naming the attachment
39. 39.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
40. 40.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off

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