Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 691 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
3. 3.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) checking spelling
4. 4.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) signing with your name (d) ALL CAPITAL LETTERS
5. 5.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) short paragraphs
6. 6.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) one huge paragraph (d) forgetting the file
8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) replying within a day (d) naming the attachment
9. 9.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) forgetting the file
10. 10.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
11. 11.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
12. 12.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
15. 15.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
16. 16.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
17. 17.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
22. 22.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
23. 23.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) text-message spelling (d) naming the attachment
24. 24.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
25. 25.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
27. 27.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) a polite greeting (d) a silly email ID
28. 28.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
29. 29.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
32. 32.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) ALL CAPITAL LETTERS (d) replying within a day
33. 33.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) no name at the end (d) text-message spelling
34. 34.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
35. 35.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
36. 36.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) forgetting the file (d) short paragraphs
38. 38.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) a polite greeting (d) short paragraphs
39. 39.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
40. 40.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students