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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 692 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  2. 2.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a silly email ID (d) a polite greeting
  3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  4. 4.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
  5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  6. 6.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  7. 7.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  9. 9.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  10. 10.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) a silly email ID (d) a clear subject line
  11. 11.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  12. 12.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  13. 13.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) emojis to a principal (d) naming the attachment
  14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  15. 15.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
  16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  17. 17.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  18. 18.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a polite greeting (d) no name at the end
  21. 21.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
  22. 22.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  23. 23.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  24. 24.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  25. 25.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  26. 26.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
  27. 27.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a silly email ID (d) a polite greeting
  28. 28.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  29. 29.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  30. 30.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) no subject line (d) checking spelling
  31. 31.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  32. 32.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) one huge paragraph (d) a polite greeting
  33. 33.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  34. 34.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  35. 35.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) signing with your name (d) no name at the end
  36. 36.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  37. 37.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) replying within a day (d) a silly email ID
  38. 38.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) one huge paragraph (d) naming the attachment
  39. 39.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  40. 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details

Answer key

  1. the subject line
  2. a polite greeting
  3. the subject line
  4. that a file is attached
  5. a polite thank-you line
  6. a poor email habit
  7. a good email habit
  8. the greeting
  9. a good email habit
  10. a silly email ID
  11. a good email habit
  12. why you are writing
  13. emojis to a principal
  14. the sign-off
  15. sum up the email
  16. the main message
  17. why you are writing
  18. a poor email habit
  19. the sign-off
  20. a polite greeting
  21. one based on your name
  22. the greeting
  23. why you are writing
  24. a poor email habit
  25. a good email habit
  26. read it once more
  27. a silly email ID
  28. a poor email habit
  29. the greeting
  30. no subject line
  31. a good email habit
  32. one huge paragraph
  33. the subject line
  34. the details
  35. signing with your name
  36. formally and briefly
  37. replying within a day
  38. one huge paragraph
  39. the sign-off
  40. the details

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