Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 695 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) naming the attachment
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) text-message spelling (d) forgetting the file
3. 3.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
4. 4.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
5. 5.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) no subject line (d) a polite greeting
6. 6.Which of these is a poor email habit? (a) no name at the end (b) replying within a day (c) a polite greeting (d) checking spelling
7. 7.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
8. 8.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
9. 9.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) replying within a day (d) a polite greeting
10. 10.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
11. 11.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) checking spelling
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
15. 15.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
16. 16.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
17. 17.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
18. 18.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) signing with your name (d) no subject line
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) checking spelling
20. 20.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) a silly email ID (d) forgetting the file
22. 22.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
23. 23.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) a clear subject line (d) emojis to a principal
24. 24.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) short paragraphs (d) no name at the end
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
27. 27.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) no subject line (d) one huge paragraph
28. 28.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
29. 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
33. 33.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
34. 34.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) a sensible email ID (d) a silly email ID
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
36. 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
37. 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) a polite greeting (d) naming the attachment
39. 39.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) short paragraphs (d) signing with your name
40. 40.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”

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