Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 696 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
3. 3.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
4. 4.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) forgetting the file (d) signing with your name
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
6. 6.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no subject line (d) replying within a day
7. 7.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) forgetting the file (d) checking spelling
8. 8.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
9. 9.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) a clear subject line (d) one huge paragraph
10. 10.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
11. 11.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
12. 12.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
17. 17.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
19. 19.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
20. 20.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) a polite greeting (d) a silly email ID
21. 21.Which of these is a good email habit? (a) short paragraphs (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a silly email ID
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) text-message spelling (d) a sensible email ID
23. 23.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
24. 24.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
25. 25.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) short paragraphs (d) replying within a day
26. 26.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
27. 27.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
29. 29.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
30. 30.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a silly email ID (d) a clear subject line
31. 31.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
35. 35.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) a silly email ID (d) forgetting the file
36. 36.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) replying within a day
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
39. 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off

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