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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 699 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  2. 2.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  3. 3.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  4. 4.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  5. 5.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
  6. 6.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  7. 7.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
  8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) text-message spelling (d) ALL CAPITAL LETTERS
  10. 10.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  11. 11.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  14. 14.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  15. 15.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  16. 16.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  18. 18.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  19. 19.Which of these is a poor email habit? (a) forgetting the file (b) signing with your name (c) short paragraphs (d) a sensible email ID
  20. 20.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) naming the attachment (d) no subject line
  21. 21.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  22. 22.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  23. 23.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  24. 24.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a polite greeting (d) no name at the end
  25. 25.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  26. 26.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) naming the attachment (d) replying within a day
  27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) text-message spelling (d) one huge paragraph
  28. 28.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  29. 29.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
  30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  31. 31.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
  32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) text-message spelling (d) a sensible email ID
  33. 33.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) a polite greeting (d) signing with your name
  34. 34.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  35. 35.🔍 Which is the odd one out? (a) no name at the end (b) a silly email ID (c) text-message spelling (d) a sensible email ID
  36. 36.Which of these is a good email habit? (a) a sensible email ID (b) one huge paragraph (c) no name at the end (d) emojis to a principal
  37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) text-message spelling (d) no name at the end
  38. 38.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) signing with your name (d) emojis to a principal
  39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) text-message spelling
  40. 40.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes

Answer key

  1. the sign-off
  2. the sign-off
  3. a good email habit
  4. why you are writing
  5. formally and briefly
  6. the sign-off
  7. read it once more
  8. the subject line
  9. short paragraphs
  10. one based on your name
  11. the subject line
  12. the main message
  13. the subject line
  14. a good email habit
  15. a poor email habit
  16. the details
  17. a poor email habit
  18. a poor email habit
  19. forgetting the file
  20. naming the attachment
  21. the main message
  22. the details
  23. the greeting
  24. a polite greeting
  25. the sign-off
  26. text-message spelling
  27. signing with your name
  28. a poor email habit
  29. sum up the email
  30. the sign-off
  31. that a file is attached
  32. text-message spelling
  33. no name at the end
  34. why you are writing
  35. a sensible email ID
  36. a sensible email ID
  37. replying within a day
  38. emojis to a principal
  39. a polite greeting
  40. after a few working days

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