Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 700 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
2. 2.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
3. 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) a polite greeting (d) text-message spelling
5. 5.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) text-message spelling (d) replying within a day
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) text-message spelling (d) ALL CAPITAL LETTERS
8. 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
10. 10.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
11. 11.Which of these is a poor email habit? (a) naming the attachment (b) one huge paragraph (c) short paragraphs (d) replying within a day
12. 12.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) no name at the end (d) emojis to a principal
13. 13.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) a clear subject line (d) emojis to a principal
14. 14.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
15. 15.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
16. 16.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) checking spelling
17. 17.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) no name at the end (d) signing with your name
18. 18.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) short paragraphs
19. 19.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
21. 21.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
22. 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
23. 23.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) a polite greeting (d) naming the attachment
25. 25.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) a polite greeting (d) no name at the end
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
27. 27.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
28. 28.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) a polite greeting (d) signing with your name
29. 29.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
30. 30.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no subject line (d) a sensible email ID
31. 31.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
33. 33.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
34. 34.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) text-message spelling (d) naming the attachment
35. 35.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) text-message spelling (d) no subject line
37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) a sensible email ID (d) naming the attachment

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