Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 8 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
2. 2.Which of these is a good email habit? (a) no subject line (b) checking spelling (c) forgetting the file (d) emojis to a principal
3. 3.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) a silly email ID (d) emojis to a principal
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a clear subject line
5. 5.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
6. 6.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
7. 7.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) a sensible email ID (d) emojis to a principal
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
10. 10.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
13. 13.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the sign-off (d) the main message
16. 16.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
17. 17.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
18. 18.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) naming the attachment (d) text-message spelling
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
20. 20.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
21. 21.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) one huge paragraph (d) text-message spelling
22. 22.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) replying within a day (d) emojis to a principal
23. 23.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) checking spelling (d) a polite greeting
24. 24.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
25. 25.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
26. 26.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) emojis to a principal
27. 27.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a polite greeting (d) a silly email ID
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
30. 30.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
31. 31.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) replying within a day (d) no subject line
32. 32.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) text-message spelling (d) one huge paragraph
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
34. 34.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
35. 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) a silly email ID (d) a sensible email ID
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) text-message spelling (d) checking spelling
38. 38.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
40. 40.Which of these is a good email habit? (a) a silly email ID (b) naming the attachment (c) ALL CAPITAL LETTERS (d) forgetting the file

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