Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 71 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
2. 2.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
3. 3.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
5. 5.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
6. 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) emojis to a principal (d) signing with your name
7. 7.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
8. 8.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a silly email ID
10. 10.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
11. 11.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) naming the attachment (d) signing with your name
12. 12.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) a sensible email ID
13. 13.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) short paragraphs (d) no name at the end
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) no subject line (d) a polite greeting
17. 17.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
18. 18.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
19. 19.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) a sensible email ID
20. 20.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) checking spelling (d) signing with your name
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
23. 23.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
24. 24.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
25. 25.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) checking spelling (d) forgetting the file
27. 27.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) naming the attachment
29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
31. 31.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
32. 32.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
34. 34.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) emojis to a principal (d) naming the attachment
37. 37.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) a clear subject line (d) text-message spelling
38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
39. 39.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) a polite greeting (d) a clear subject line
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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