Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 701 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
2. 2.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) naming the attachment (d) one huge paragraph
4. 4.Which of these is a poor email habit? (a) a sensible email ID (b) emojis to a principal (c) signing with your name (d) a polite greeting
5. 5.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) text-message spelling (d) replying within a day
7. 7.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
10. 10.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
11. 11.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) a clear subject line (d) one huge paragraph
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
13. 13.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
14. 14.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
15. 15.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
19. 19.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
20. 20.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) checking spelling (d) emojis to a principal
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
22. 22.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
23. 23.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
24. 24.Which of these is a poor email habit? (a) no name at the end (b) checking spelling (c) short paragraphs (d) a polite greeting
25. 25.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a polite greeting (d) no name at the end
26. 26.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
27. 27.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) a polite greeting (d) a sensible email ID
28. 28.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) forgetting the file (d) a silly email ID
32. 32.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
33. 33.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
34. 34.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
35. 35.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
37. 37.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
39. 39.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) no subject line (d) a sensible email ID

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