Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 705 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a silly email ID (b) a sensible email ID (c) a clear subject line (d) naming the attachment
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
3. 3.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
4. 4.Which of these is a good email habit? (a) forgetting the file (b) checking spelling (c) ALL CAPITAL LETTERS (d) text-message spelling
5. 5.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a silly email ID (d) short paragraphs
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
7. 7.Which of these is a poor email habit? (a) short paragraphs (b) one huge paragraph (c) checking spelling (d) a sensible email ID
8. 8.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
12. 12.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) replying within a day (d) one huge paragraph
13. 13.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
14. 14.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) checking spelling (d) one huge paragraph
15. 15.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
16. 16.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
17. 17.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
19. 19.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
20. 20.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
24. 24.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) text-message spelling (d) emojis to a principal
25. 25.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
26. 26.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
27. 27.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) text-message spelling (c) naming the attachment (d) a clear subject line
29. 29.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
30. 30.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) emojis to a principal (d) signing with your name
31. 31.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
33. 33.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
34. 34.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a clear subject line (d) a silly email ID
35. 35.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
36. 36.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
37. 37.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
38. 38.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) a clear subject line (d) replying within a day
40. 40.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit

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