Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 706 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
3. 3.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) text-message spelling
4. 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
8. 8.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
9. 9.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) replying within a day (d) no name at the end
10. 10.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
11. 11.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
12. 12.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) checking spelling (d) signing with your name
15. 15.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
16. 16.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) one huge paragraph (d) a polite greeting
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) replying within a day (d) a polite greeting
19. 19.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
21. 21.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) text-message spelling (d) short paragraphs
22. 22.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
23. 23.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
24. 24.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) a polite greeting (d) replying within a day
25. 25.Which of these is a good email habit? (a) checking spelling (b) one huge paragraph (c) no subject line (d) forgetting the file
26. 26.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) text-message spelling (d) emojis to a principal
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) signing with your name (d) a clear subject line
28. 28.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
29. 29.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
31. 31.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
32. 32.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
33. 33.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) signing with your name (d) text-message spelling
34. 34.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) a sensible email ID (d) naming the attachment
35. 35.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
36. 36.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) naming the attachment (d) checking spelling
37. 37.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
39. 39.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
40. 40.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit

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