Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 707 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
2. 2.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
3. 3.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) one huge paragraph (d) signing with your name
4. 4.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) short paragraphs
5. 5.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
6. 6.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) one huge paragraph (d) a sensible email ID
7. 7.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) signing with your name
8. 8.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) naming the attachment (d) text-message spelling
9. 9.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
13. 13.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) text-message spelling (d) checking spelling
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
15. 15.🔍 Which is the odd one out? (a) text-message spelling (b) a sensible email ID (c) a clear subject line (d) signing with your name
16. 16.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
20. 20.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a clear subject line (d) text-message spelling
21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) no subject line (d) a sensible email ID
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
24. 24.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) a polite greeting (d) no name at the end
25. 25.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
26. 26.Which of these is a good email habit? (a) checking spelling (b) a silly email ID (c) emojis to a principal (d) text-message spelling
27. 27.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
28. 28.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
29. 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
30. 30.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) short paragraphs (d) no subject line
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) forgetting the file (d) emojis to a principal
33. 33.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
34. 34.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) replying within a day (d) no subject line
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
36. 36.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
38. 38.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
39. 39.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) replying within a day (d) no name at the end
40. 40.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students