Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 708 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) forgetting the file (d) text-message spelling
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) one huge paragraph (d) a silly email ID
4. 4.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
7. 7.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
8. 8.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) naming the attachment (d) a sensible email ID
9. 9.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) short paragraphs
10. 10.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) text-message spelling (d) forgetting the file
13. 13.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) one huge paragraph (d) a polite greeting
14. 14.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) naming the attachment (d) forgetting the file
15. 15.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) a sensible email ID (d) signing with your name
17. 17.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) a polite greeting (d) a clear subject line
18. 18.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
19. 19.Which of these is a good email habit? (a) checking spelling (b) no name at the end (c) one huge paragraph (d) no subject line
20. 20.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
21. 21.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) signing with your name (d) ALL CAPITAL LETTERS
23. 23.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
24. 24.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
27. 27.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) replying within a day (d) no subject line
28. 28.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
29. 29.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a clear subject line (d) text-message spelling
30. 30.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) naming the attachment (d) a clear subject line
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
32. 32.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
33. 33.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
35. 35.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
36. 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) one huge paragraph (d) emojis to a principal
37. 37.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
38. 38.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
39. 39.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a clear subject line (d) checking spelling

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