Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 2.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
- 3.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 4.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) checking spelling (d) forgetting the file
- 5.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 6.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) naming the attachment (d) one huge paragraph
- 7.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a polite greeting (d) no subject line
- 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 9.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a clear subject line (d) one huge paragraph
- 10.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
- 11.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 12.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
- 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 14.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 15.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 17.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) a polite greeting (d) text-message spelling
- 18.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 19.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) no subject line (d) a clear subject line
- 20.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) checking spelling (d) replying within a day
- 21.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 22.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
- 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 24.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 26.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) checking spelling (d) text-message spelling
- 27.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 28.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a silly email ID (d) replying within a day
- 29.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 30.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
- 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 32.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a silly email ID (d) naming the attachment
- 33.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) no name at the end (d) naming the attachment
- 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 35.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) short paragraphs (d) checking spelling
- 36.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) a polite greeting (d) naming the attachment
- 37.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a silly email ID (d) checking spelling
- 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) text-message spelling (d) naming the attachment
- 39.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) no name at the end (d) one huge paragraph
- 40.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
Answer key
- the subject line
- formally and briefly
- the sign-off
- checking spelling
- the sign-off
- one huge paragraph
- no subject line
- the subject line
- a clear subject line
- that a file is attached
- the greeting
- sum up the email
- the subject line
- a good email habit
- the subject line
- the main message
- a polite greeting
- the greeting
- a clear subject line
- text-message spelling
- a poor email habit
- one based on your name
- the sign-off
- the subject line
- why you are writing
- text-message spelling
- a good email habit
- a silly email ID
- a poor email habit
- read it once more
- the greeting
- a silly email ID
- naming the attachment
- a good email habit
- one huge paragraph
- emojis to a principal
- checking spelling
- naming the attachment
- signing with your name
- a good email habit
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