Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 710 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) emojis to a principal (d) naming the attachment
2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
3. 3.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) replying within a day (d) text-message spelling
4. 4.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a sensible email ID (d) checking spelling
5. 5.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) a clear subject line (d) checking spelling
6. 6.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) no subject line (d) forgetting the file
7. 7.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) emojis to a principal (d) replying within a day
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
11. 11.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) no subject line (d) forgetting the file
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
13. 13.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a silly email ID (d) a polite greeting
14. 14.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
16. 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
17. 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
19. 19.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) forgetting the file (d) naming the attachment
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) forgetting the file (d) checking spelling
21. 21.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
24. 24.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
25. 25.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
27. 27.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
28. 28.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
31. 31.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
34. 34.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) signing with your name (d) a silly email ID
36. 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
38. 38.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
39. 39.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) no name at the end (d) signing with your name
40. 40.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) text-message spelling (d) a polite greeting

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