Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 3.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) naming the attachment
- 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 5.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) emojis to a principal (d) no name at the end
- 6.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 7.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 8.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 9.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 10.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 11.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 12.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 13.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) checking spelling
- 14.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 15.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
- 16.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) one huge paragraph
- 19.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) text-message spelling (d) a silly email ID
- 20.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 21.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
- 22.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) short paragraphs (d) forgetting the file
- 23.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 25.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 29.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 30.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) a clear subject line (d) short paragraphs
- 31.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 32.🔍 Which is the odd one out? (a) checking spelling (b) one huge paragraph (c) replying within a day (d) signing with your name
- 33.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 34.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
- 35.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) short paragraphs (d) forgetting the file
- 36.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 37.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) emojis to a principal (d) a clear subject line
- 38.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
- 39.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 40.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a clear subject line (d) one huge paragraph
Answer key
- a poor email habit
- the subject line
- naming the attachment
- the subject line
- checking spelling
- the subject line
- the details
- the sign-off
- a polite thank-you line
- a polite thank-you line
- the subject line
- a polite thank-you line
- ALL CAPITAL LETTERS
- a good email habit
- one based on your name
- a good email habit
- the sign-off
- replying within a day
- a sensible email ID
- why you are writing
- read it once more
- short paragraphs
- a poor email habit
- the sign-off
- a good email habit
- the subject line
- the main message
- why you are writing
- a good email habit
- no subject line
- the greeting
- one huge paragraph
- a polite thank-you line
- formally and briefly
- forgetting the file
- the greeting
- emojis to a principal
- that a file is attached
- a poor email habit
- a clear subject line
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