Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 711 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a silly email ID (d) signing with your name
2. 2.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) forgetting the file
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a sensible email ID (d) no subject line
4. 4.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
5. 5.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
8. 8.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) text-message spelling (d) a silly email ID
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
10. 10.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
11. 11.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
14. 14.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
15. 15.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) no subject line (d) forgetting the file
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
17. 17.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
18. 18.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) forgetting the file (d) no subject line
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
20. 20.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
21. 21.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
23. 23.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) one huge paragraph (d) naming the attachment
24. 24.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a polite greeting (d) signing with your name
26. 26.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
28. 28.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) emojis to a principal (d) short paragraphs
30. 30.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
31. 31.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) signing with your name (d) a polite greeting
33. 33.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) one huge paragraph (d) short paragraphs
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
37. 37.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
38. 38.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) no name at the end (d) a silly email ID

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