Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 712 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
2. 2.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) a polite greeting (d) no name at the end
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
5. 5.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) ALL CAPITAL LETTERS (d) a polite greeting
7. 7.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
8. 8.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
9. 9.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
11. 11.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
12. 12.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) no subject line (d) ALL CAPITAL LETTERS
15. 15.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
19. 19.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
21. 21.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) checking spelling (d) ALL CAPITAL LETTERS
22. 22.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) a silly email ID
23. 23.Which of these is a poor email habit? (a) forgetting the file (b) short paragraphs (c) signing with your name (d) replying within a day
24. 24.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a sensible email ID (d) emojis to a principal
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) forgetting the file
26. 26.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
27. 27.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) short paragraphs (d) one huge paragraph
29. 29.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) short paragraphs (d) a polite greeting
33. 33.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
34. 34.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) ALL CAPITAL LETTERS (d) checking spelling
35. 35.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
37. 37.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
38. 38.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) one huge paragraph (d) a clear subject line
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) a sensible email ID (d) a silly email ID
40. 40.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a silly email ID

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