Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 716 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
3. 3.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
4. 4.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
6. 6.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a good email habit? (a) short paragraphs (b) no subject line (c) one huge paragraph (d) text-message spelling
8. 8.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) replying within a day
10. 10.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
11. 11.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) a silly email ID (d) signing with your name
12. 12.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
13. 13.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
14. 14.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
15. 15.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
16. 16.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) one huge paragraph (d) no name at the end
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
18. 18.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
19. 19.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
20. 20.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
21. 21.Which of these is a good email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) forgetting the file
22. 22.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
23. 23.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
24. 24.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
27. 27.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
28. 28.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
29. 29.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) forgetting the file (d) ALL CAPITAL LETTERS
32. 32.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
33. 33.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) one huge paragraph
36. 36.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line
37. 37.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) naming the attachment (d) one huge paragraph
39. 39.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) naming the attachment (d) no name at the end
40. 40.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit

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