Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 717 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
3. 3.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
4. 4.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
5. 5.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
6. 6.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) checking spelling (d) a sensible email ID
8. 8.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
9. 9.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
10. 10.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) checking spelling (d) a clear subject line
11. 11.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
12. 12.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
15. 15.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) text-message spelling (d) no subject line
16. 16.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) one huge paragraph (d) a polite greeting
18. 18.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) one huge paragraph (d) short paragraphs
20. 20.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
22. 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) signing with your name
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) replying within a day (d) a sensible email ID
25. 25.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) no name at the end (d) short paragraphs
27. 27.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) checking spelling (d) a clear subject line
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
30. 30.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
32. 32.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
35. 35.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) naming the attachment (d) forgetting the file
36. 36.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) checking spelling (d) a polite greeting
37. 37.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
38. 38.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
39. 39.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) one huge paragraph (d) forgetting the file
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) naming the attachment (d) checking spelling

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