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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 73 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
  2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  3. 3.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) ALL CAPITAL LETTERS (d) one huge paragraph
  4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  5. 5.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) signing with your name (d) emojis to a principal
  6. 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  7. 7.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) no name at the end (d) checking spelling
  8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  10. 10.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) forgetting the file (d) emojis to a principal
  11. 11.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) a polite greeting (d) short paragraphs
  12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  13. 13.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  14. 14.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
  15. 15.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) forgetting the file (d) a polite greeting
  16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  17. 17.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) checking spelling (d) a sensible email ID
  19. 19.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
  20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  21. 21.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  22. 22.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
  23. 23.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) short paragraphs (d) a sensible email ID
  24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  25. 25.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) short paragraphs (d) naming the attachment
  26. 26.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  27. 27.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  28. 28.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  29. 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  30. 30.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
  31. 31.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  32. 32.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  33. 33.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) emojis to a principal (d) a polite greeting
  35. 35.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  36. 36.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
  37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  38. 38.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  39. 39.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) no subject line (d) forgetting the file
  40. 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing

Answer key

  1. read it once more
  2. the sign-off
  3. short paragraphs
  4. the subject line
  5. signing with your name
  6. why you are writing
  7. checking spelling
  8. the details
  9. a polite thank-you line
  10. naming the attachment
  11. no subject line
  12. the subject line
  13. a poor email habit
  14. that a file is attached
  15. a polite greeting
  16. the main message
  17. the greeting
  18. no name at the end
  19. sum up the email
  20. the sign-off
  21. the greeting
  22. after a few working days
  23. no subject line
  24. a polite thank-you line
  25. a silly email ID
  26. a poor email habit
  27. the greeting
  28. the subject line
  29. the subject line
  30. one based on your name
  31. a good email habit
  32. the subject line
  33. a good email habit
  34. a polite greeting
  35. the sign-off
  36. formally and briefly
  37. the details
  38. a poor email habit
  39. a sensible email ID
  40. why you are writing

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