Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
- 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 3.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) ALL CAPITAL LETTERS (d) one huge paragraph
- 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 5.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) signing with your name (d) emojis to a principal
- 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 7.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) no name at the end (d) checking spelling
- 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 10.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) forgetting the file (d) emojis to a principal
- 11.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) a polite greeting (d) short paragraphs
- 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 13.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 14.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
- 15.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) forgetting the file (d) a polite greeting
- 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 17.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 18.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) checking spelling (d) a sensible email ID
- 19.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
- 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 21.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 22.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
- 23.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) short paragraphs (d) a sensible email ID
- 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 25.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) short paragraphs (d) naming the attachment
- 26.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 27.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 28.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 29.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 30.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
- 31.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 32.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 33.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 34.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) emojis to a principal (d) a polite greeting
- 35.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 36.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
- 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 38.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 39.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) no subject line (d) forgetting the file
- 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
Answer key
- read it once more
- the sign-off
- short paragraphs
- the subject line
- signing with your name
- why you are writing
- checking spelling
- the details
- a polite thank-you line
- naming the attachment
- no subject line
- the subject line
- a poor email habit
- that a file is attached
- a polite greeting
- the main message
- the greeting
- no name at the end
- sum up the email
- the sign-off
- the greeting
- after a few working days
- no subject line
- a polite thank-you line
- a silly email ID
- a poor email habit
- the greeting
- the subject line
- the subject line
- one based on your name
- a good email habit
- the subject line
- a good email habit
- a polite greeting
- the sign-off
- formally and briefly
- the details
- a poor email habit
- a sensible email ID
- why you are writing
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