Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 726 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) forgetting the file (d) no subject line
2. 2.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) a clear subject line (d) no subject line
4. 4.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) text-message spelling (d) no name at the end
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) one huge paragraph
6. 6.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
7. 7.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a clear subject line (d) no name at the end
9. 9.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) emojis to a principal (d) a polite greeting
10. 10.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) ALL CAPITAL LETTERS
12. 12.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
14. 14.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
15. 15.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
16. 16.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
17. 17.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
18. 18.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
19. 19.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) a polite greeting (d) replying within a day
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
25. 25.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
27. 27.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) no name at the end
29. 29.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) short paragraphs (d) no name at the end
30. 30.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) short paragraphs (d) a silly email ID
31. 31.Which of these is a poor email habit? (a) naming the attachment (b) forgetting the file (c) short paragraphs (d) replying within a day
32. 32.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
36. 36.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) checking spelling (d) no subject line
37. 37.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
38. 38.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
39. 39.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting

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