Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 727 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
2. 2.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
3. 3.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
4. 4.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) signing with your name
5. 5.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) forgetting the file (d) naming the attachment
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) ALL CAPITAL LETTERS (d) checking spelling
10. 10.Which of these is a poor email habit? (a) a sensible email ID (b) no name at the end (c) a polite greeting (d) signing with your name
11. 11.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no name at the end (d) a clear subject line
12. 12.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a polite greeting (d) ALL CAPITAL LETTERS
13. 13.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) a sensible email ID (d) short paragraphs
14. 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
15. 15.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
16. 16.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
17. 17.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) one huge paragraph (d) signing with your name
18. 18.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
19. 19.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) replying within a day (d) no subject line
20. 20.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) short paragraphs (d) a clear subject line
23. 23.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
25. 25.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
26. 26.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) replying within a day (d) one huge paragraph
27. 27.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
28. 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
29. 29.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
30. 30.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
31. 31.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
32. 32.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a polite greeting
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
34. 34.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) a sensible email ID (d) a polite greeting
35. 35.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
36. 36.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
37. 37.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) no name at the end (d) text-message spelling
38. 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
39. 39.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
40. 40.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name

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