Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 728 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
2. 2.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
3. 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
4. 4.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
5. 5.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) forgetting the file (d) a silly email ID
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
8. 8.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
10. 10.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
11. 11.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) checking spelling (d) replying within a day
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
13. 13.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) one huge paragraph (d) ALL CAPITAL LETTERS
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
16. 16.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
17. 17.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) one huge paragraph (d) signing with your name
20. 20.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a sensible email ID (d) emojis to a principal
21. 21.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) checking spelling (d) a polite greeting
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no subject line
24. 24.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a polite greeting (d) ALL CAPITAL LETTERS
25. 25.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
26. 26.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
27. 27.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
28. 28.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
29. 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
30. 30.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
31. 31.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
32. 32.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) emojis to a principal (d) no subject line
33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
35. 35.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
36. 36.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
37. 37.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) short paragraphs (d) a clear subject line
39. 39.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) checking spelling (d) a clear subject line
40. 40.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details

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