Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 729 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) a silly email ID (b) short paragraphs (c) one huge paragraph (d) emojis to a principal
2. 2.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) forgetting the file (d) a silly email ID
4. 4.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
5. 5.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
6. 6.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
7. 7.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
8. 8.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
10. 10.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
11. 11.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
13. 13.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
14. 14.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) replying within a day (d) text-message spelling
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
16. 16.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
17. 17.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) one huge paragraph (d) a clear subject line
18. 18.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
19. 19.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
22. 22.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
23. 23.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
26. 26.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) naming the attachment (d) text-message spelling
28. 28.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
30. 30.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
32. 32.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
33. 33.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) no subject line (d) a polite greeting
34. 34.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) text-message spelling (d) replying within a day
35. 35.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) a clear subject line
36. 36.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) replying within a day (d) a sensible email ID
37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
38. 38.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
39. 39.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
40. 40.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) a polite greeting (d) replying within a day

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