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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 730 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) a polite greeting (d) a sensible email ID
  2. 2.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  3. 3.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  4. 4.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  6. 6.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) emojis to a principal (d) a polite greeting
  7. 7.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) a clear subject line (d) no subject line
  8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  10. 10.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
  11. 11.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  12. 12.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  13. 13.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) one huge paragraph (d) ALL CAPITAL LETTERS
  14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  15. 15.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) forgetting the file (d) text-message spelling
  16. 16.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
  17. 17.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  18. 18.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  19. 19.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) naming the attachment (d) ALL CAPITAL LETTERS
  20. 20.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  21. 21.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  22. 22.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  23. 23.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  25. 25.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  26. 26.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) ALL CAPITAL LETTERS (d) one huge paragraph
  27. 27.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no name at the end (d) a clear subject line
  28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  29. 29.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  30. 30.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  31. 31.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  32. 32.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  33. 33.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
  34. 34.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  35. 35.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) signing with your name (d) text-message spelling
  36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) ALL CAPITAL LETTERS
  37. 37.Which of these is a good email habit? (a) signing with your name (b) no subject line (c) text-message spelling (d) emojis to a principal
  38. 38.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  39. 39.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) short paragraphs (d) a clear subject line
  40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

Answer key

  1. a silly email ID
  2. the subject line
  3. a poor email habit
  4. a poor email habit
  5. a poor email habit
  6. emojis to a principal
  7. a clear subject line
  8. the main message
  9. a good email habit
  10. formally and briefly
  11. the subject line
  12. a good email habit
  13. short paragraphs
  14. the main message
  15. a polite greeting
  16. one based on your name
  17. the sign-off
  18. the sign-off
  19. ALL CAPITAL LETTERS
  20. the greeting
  21. a polite thank-you line
  22. a poor email habit
  23. the greeting
  24. the subject line
  25. a good email habit
  26. naming the attachment
  27. a clear subject line
  28. a polite thank-you line
  29. the subject line
  30. why you are writing
  31. a polite thank-you line
  32. the sign-off
  33. read it once more
  34. a good email habit
  35. text-message spelling
  36. ALL CAPITAL LETTERS
  37. signing with your name
  38. the details
  39. no name at the end
  40. the details

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