Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 74 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
2. 2.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
3. 3.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
4. 4.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) no name at the end (d) checking spelling
5. 5.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) a silly email ID (d) emojis to a principal
6. 6.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) replying within a day (d) signing with your name
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
9. 9.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) no subject line (d) short paragraphs
10. 10.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) a silly email ID (d) a sensible email ID
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) a sensible email ID (d) a clear subject line
13. 13.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) short paragraphs (d) no name at the end
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
16. 16.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
18. 18.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
19. 19.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) signing with your name (d) text-message spelling
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
21. 21.Which of these is a poor email habit? (a) signing with your name (b) forgetting the file (c) checking spelling (d) a polite greeting
22. 22.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
23. 23.Which of these is a poor email habit? (a) one huge paragraph (b) signing with your name (c) a polite greeting (d) a clear subject line
24. 24.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) forgetting the file (d) checking spelling
26. 26.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) no name at the end (d) ALL CAPITAL LETTERS
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) short paragraphs (d) emojis to a principal
28. 28.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) checking spelling (d) a silly email ID
29. 29.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a poor email habit? (a) a polite greeting (b) text-message spelling (c) a clear subject line (d) short paragraphs
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) checking spelling (d) ALL CAPITAL LETTERS
33. 33.Which of these is a poor email habit? (a) emojis to a principal (b) signing with your name (c) a clear subject line (d) short paragraphs
34. 34.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
35. 35.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) no subject line (d) no name at the end
36. 36.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
38. 38.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
39. 39.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
40. 40.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) a sensible email ID (d) one huge paragraph

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