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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 733 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) forgetting the file (d) emojis to a principal
  2. 2.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  3. 3.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  4. 4.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  5. 5.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  6. 6.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
  7. 7.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
  8. 8.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) replying within a day (d) a clear subject line
  9. 9.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) short paragraphs (d) forgetting the file
  10. 10.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) short paragraphs (d) no subject line
  11. 11.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a sensible email ID
  12. 12.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  15. 15.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  16. 16.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) replying within a day (d) no name at the end
  17. 17.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
  18. 18.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  19. 19.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  20. 20.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
  21. 21.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  22. 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  25. 25.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  26. 26.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) text-message spelling (d) a clear subject line
  28. 28.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) one huge paragraph (d) text-message spelling
  29. 29.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  31. 31.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
  32. 32.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no subject line (d) signing with your name
  33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  34. 34.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) forgetting the file (d) ALL CAPITAL LETTERS
  35. 35.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  37. 37.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  38. 38.Which of these is a good email habit? (a) one huge paragraph (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a silly email ID
  39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) ALL CAPITAL LETTERS (d) no name at the end
  40. 40.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more

Answer key

  1. replying within a day
  2. a polite thank-you line
  3. the greeting
  4. a polite thank-you line
  5. the sign-off
  6. that a file is attached
  7. sum up the email
  8. no subject line
  9. short paragraphs
  10. short paragraphs
  11. a sensible email ID
  12. the subject line
  13. the subject line
  14. a good email habit
  15. the sign-off
  16. no name at the end
  17. after a few working days
  18. a good email habit
  19. a poor email habit
  20. formally and briefly
  21. a poor email habit
  22. the subject line
  23. the greeting
  24. the details
  25. a poor email habit
  26. the sign-off
  27. text-message spelling
  28. checking spelling
  29. a good email habit
  30. a good email habit
  31. one based on your name
  32. signing with your name
  33. the subject line
  34. a polite greeting
  35. a poor email habit
  36. the sign-off
  37. a poor email habit
  38. a sensible email ID
  39. replying within a day
  40. read it once more

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