Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 734 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) replying within a day (d) no subject line
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
3. 3.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
4. 4.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
5. 5.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) no subject line
6. 6.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
7. 7.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
9. 9.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
10. 10.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) checking spelling (d) naming the attachment
11. 11.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
12. 12.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
13. 13.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
14. 14.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) naming the attachment (d) checking spelling
16. 16.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) no subject line (c) checking spelling (d) naming the attachment
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) a polite greeting (d) emojis to a principal
20. 20.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) ALL CAPITAL LETTERS (d) emojis to a principal
21. 21.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
24. 24.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
25. 25.Which of these is a good email habit? (a) short paragraphs (b) no subject line (c) text-message spelling (d) ALL CAPITAL LETTERS
26. 26.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) a polite greeting (d) checking spelling
27. 27.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
28. 28.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
29. 29.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
30. 30.Which of these is a poor email habit? (a) a sensible email ID (b) emojis to a principal (c) replying within a day (d) naming the attachment
31. 31.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
32. 32.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) one huge paragraph (d) a sensible email ID
33. 33.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) short paragraphs (d) a sensible email ID
34. 34.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no name at the end (d) replying within a day
36. 36.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
37. 37.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) ALL CAPITAL LETTERS (d) signing with your name
39. 39.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
40. 40.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line

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