Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 735 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) a clear subject line (d) forgetting the file
2. 2.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) replying within a day (d) ALL CAPITAL LETTERS
4. 4.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
6. 6.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
7. 7.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
9. 9.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
10. 10.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) one huge paragraph
11. 11.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) short paragraphs (d) a silly email ID
12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
13. 13.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) a clear subject line (d) no subject line
14. 14.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
16. 16.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) a polite greeting
17. 17.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) naming the attachment (d) a polite greeting
19. 19.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) replying within a day
20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) text-message spelling (d) a silly email ID
21. 21.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
22. 22.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
23. 23.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
24. 24.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) text-message spelling (d) one huge paragraph
25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
26. 26.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
27. 27.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) a sensible email ID (d) naming the attachment
28. 28.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a polite greeting (d) emojis to a principal
29. 29.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
30. 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
31. 31.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a clear subject line
32. 32.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) text-message spelling (d) a polite greeting
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
34. 34.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
35. 35.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) no name at the end (d) a clear subject line
36. 36.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) forgetting the file (d) text-message spelling
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) signing with your name (d) short paragraphs
39. 39.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
40. 40.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) emojis to a principal (d) a sensible email ID

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