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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 736 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  2. 2.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  3. 3.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  4. 4.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) signing with your name (d) forgetting the file
  5. 5.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  6. 6.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  7. 7.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) text-message spelling (d) a sensible email ID
  8. 8.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) ALL CAPITAL LETTERS (d) short paragraphs
  9. 9.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
  10. 10.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  11. 11.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) one huge paragraph (d) a clear subject line
  12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  13. 13.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  14. 14.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  15. 15.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  16. 16.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  17. 17.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) naming the attachment (d) one huge paragraph
  18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) a sensible email ID (d) no subject line
  19. 19.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  20. 20.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  21. 21.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  22. 22.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  23. 23.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) a clear subject line (d) short paragraphs
  24. 24.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  26. 26.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
  27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  28. 28.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  29. 29.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) signing with your name (d) a sensible email ID
  30. 30.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) a sensible email ID (d) ALL CAPITAL LETTERS
  31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) naming the attachment (d) a sensible email ID
  33. 33.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  34. 34.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) no name at the end (d) a silly email ID
  35. 35.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  37. 37.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
  38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  39. 39.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off

Answer key

  1. one based on your name
  2. a poor email habit
  3. the sign-off
  4. signing with your name
  5. the sign-off
  6. a good email habit
  7. text-message spelling
  8. short paragraphs
  9. read it once more
  10. a good email habit
  11. a clear subject line
  12. a poor email habit
  13. a poor email habit
  14. the sign-off
  15. the subject line
  16. the sign-off
  17. one huge paragraph
  18. no subject line
  19. a polite thank-you line
  20. a poor email habit
  21. the details
  22. a good email habit
  23. text-message spelling
  24. a good email habit
  25. the subject line
  26. that a file is attached
  27. why you are writing
  28. a poor email habit
  29. emojis to a principal
  30. a sensible email ID
  31. the subject line
  32. no name at the end
  33. the subject line
  34. replying within a day
  35. the subject line
  36. a polite thank-you line
  37. the greeting
  38. a polite thank-you line
  39. the main message
  40. the greeting

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