Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 738 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) text-message spelling (d) a clear subject line
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
3. 3.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) emojis to a principal (d) replying within a day
4. 4.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
5. 5.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
6. 6.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
7. 7.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) a polite greeting (d) short paragraphs
8. 8.Which of these is a good email habit? (a) replying within a day (b) no name at the end (c) text-message spelling (d) forgetting the file
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) forgetting the file
10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
11. 11.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
12. 12.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
14. 14.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
15. 15.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
16. 16.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
17. 17.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
20. 20.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) emojis to a principal (d) ALL CAPITAL LETTERS
21. 21.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
22. 22.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) ALL CAPITAL LETTERS (d) checking spelling
23. 23.Which of these is a poor email habit? (a) no name at the end (b) a sensible email ID (c) naming the attachment (d) a polite greeting
24. 24.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) no subject line (d) signing with your name
25. 25.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
26. 26.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a sensible email ID (d) no subject line
28. 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
29. 29.Which of these is a poor email habit? (a) emojis to a principal (b) checking spelling (c) naming the attachment (d) replying within a day
30. 30.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
31. 31.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
36. 36.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
37. 37.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) forgetting the file
38. 38.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
39. 39.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) emojis to a principal (d) naming the attachment

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