Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 739 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
3. 3.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) replying within a day (d) no subject line
4. 4.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
5. 5.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) a polite greeting (d) replying within a day
6. 6.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
8. 8.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
11. 11.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) a silly email ID (d) no name at the end
12. 12.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
14. 14.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
16. 16.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) forgetting the file
17. 17.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
18. 18.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) one huge paragraph (d) a polite greeting
19. 19.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) no name at the end (d) a silly email ID
22. 22.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
23. 23.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
24. 24.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) nothing (d) add ten emojis
25. 25.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
26. 26.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) text-message spelling (d) forgetting the file
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a silly email ID (d) short paragraphs
28. 28.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
29. 29.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) ALL CAPITAL LETTERS (d) a polite greeting
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) no name at the end (d) ALL CAPITAL LETTERS
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) no subject line (d) a polite greeting
35. 35.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
36. 36.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) no subject line (d) one huge paragraph
37. 37.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) one huge paragraph (d) text-message spelling
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) short paragraphs (d) no subject line
39. 39.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
40. 40.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line

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