Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 742 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
2. 2.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
3. 3.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) a clear subject line (d) emojis to a principal
5. 5.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) naming the attachment (d) a sensible email ID
6. 6.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) checking spelling (d) emojis to a principal
7. 7.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) replying within a day (d) a silly email ID
12. 12.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
13. 13.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
14. 14.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) emojis to a principal (d) text-message spelling
15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) short paragraphs (d) checking spelling
16. 16.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) no subject line (d) a sensible email ID
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) checking spelling (d) one huge paragraph
18. 18.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
19. 19.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
20. 20.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) replying within a day (d) forgetting the file
21. 21.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) a clear subject line (d) a polite greeting
25. 25.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
26. 26.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
28. 28.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a sensible email ID (d) no name at the end
29. 29.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
30. 30.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) short paragraphs (d) no subject line
32. 32.Which of these is a good email habit? (a) naming the attachment (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
34. 34.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a sensible email ID
35. 35.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) no subject line (d) ALL CAPITAL LETTERS
36. 36.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) replying within a day (d) a silly email ID
37. 37.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) a silly email ID (d) emojis to a principal
38. 38.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) naming the attachment (d) a clear subject line
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
40. 40.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle

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