Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 743 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) a silly email ID (d) no subject line
2. 2.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) a sensible email ID (d) no name at the end
3. 3.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
4. 4.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) one huge paragraph (d) checking spelling
5. 5.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
6. 6.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) text-message spelling (d) replying within a day
7. 7.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) signing with your name (d) a polite greeting
9. 9.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
10. 10.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) one huge paragraph (d) replying within a day
11. 11.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
13. 13.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
14. 14.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
15. 15.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
16. 16.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) a polite greeting (d) emojis to a principal
17. 17.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) checking spelling (d) a sensible email ID
18. 18.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
19. 19.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
20. 20.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
21. 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
22. 22.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
23. 23.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
24. 24.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a silly email ID
27. 27.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) short paragraphs (d) a sensible email ID
28. 28.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
29. 29.Which of these is a good email habit? (a) one huge paragraph (b) checking spelling (c) no subject line (d) forgetting the file
30. 30.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no subject line (d) short paragraphs
31. 31.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
33. 33.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
35. 35.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
37. 37.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) emojis to a principal
38. 38.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
39. 39.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
40. 40.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email

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