Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 747 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) ALL CAPITAL LETTERS (d) short paragraphs
4. 4.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) ALL CAPITAL LETTERS (d) a sensible email ID
5. 5.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) emojis to a principal (d) ALL CAPITAL LETTERS
6. 6.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
7. 7.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) signing with your name (d) ALL CAPITAL LETTERS
8. 8.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
9. 9.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
10. 10.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
11. 11.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) no subject line (d) a polite greeting
12. 12.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
13. 13.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) ALL CAPITAL LETTERS (d) a polite greeting
14. 14.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) checking spelling (d) ALL CAPITAL LETTERS
16. 16.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
18. 18.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) signing with your name (d) short paragraphs
20. 20.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) a clear subject line (d) short paragraphs
22. 22.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
23. 23.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
24. 24.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
26. 26.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
28. 28.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
29. 29.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) forgetting the file (d) signing with your name
30. 30.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
31. 31.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
33. 33.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
36. 36.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
37. 37.Which of these is a good email habit? (a) naming the attachment (b) a silly email ID (c) text-message spelling (d) no subject line
38. 38.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) one huge paragraph
39. 39.Which of these is a good email habit? (a) no name at the end (b) checking spelling (c) text-message spelling (d) no subject line
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line

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